Please take a moment to ensure you are up to date on your membership guidelines. We may change these terms and conditions at any time without notice at our sole discretion. You may find the most current version of these guidelines here. As a member of the Sokol Blosser Cellar Club, you are responsible for reviewing and complying with these guidelines.
I certify that I am 21 years of age or older
I understand that member benefits begin with the purchase of the current shipment.
I understand it is my responsibility to notify Sokol Blosser of any account updates.
I understand if I select "Pick Up" and do not pick up my collection within 45 days after it is released, the collection is shipped to me at my expense per the card on file.
I understand if two wine collections are declined, my membership will be cancelled, and all accruals of benefits will be lost.
I authorize Sokol Blosser to charge my card on file in accordance with the Cellar Club I have selected, including state taxes and/or shipping charges that may apply.
I understand my commitment is to purchase at least two consecutive collections or otherwise incur a $200 early termination fee.
I understand there is no fee to switch clubs if changes have been made prior to processing. Requests made outside of the processing deadline will be adjusted for the subsequent or upcoming collection.
All membership cancellation requests must be sent to email@example.com in advance of processing.
All orders for club shipments that have been processed are not able to be cancelled or refunded.
If you have any questions not answered below, please feel free to contact your Cellar Club Team at firstname.lastname@example.org or 503-864-2822
If you have any questions not answered below, please contact us at email@example.com or 503-864-2282.
Can I switch to another Club? Cellar Club Members may switch to another club if changes have been made prior to processing. Requests made outside of the processing deadline will be adjusted for the subsequent or upcoming collection. Please email firstname.lastname@example.org to request changes.
What if I need to take a break? You may skip an upcoming collection if made prior to processing. Requests to hold a collection must be sent to email@example.com in advance. Please note, all orders for club shipments that have been processed are not able to be cancelled or refunded (see terms and conditions).
How do I cancel my membership? All membership cancellation requests must be sent to firstname.lastname@example.org in advance of processing. I understand my commitment is to purchase at least two consecutive collections or otherwise incur a $200 early termination fee (see terms and conditions).
How do I update my (a) membership information and (b) payment method? To update your account, please Log in to the member portal. Your login is the email associated with your membership. If you fail to remember your password, please use the reset function. If you still need assistance, contact our Cellar Club Team at email@example.com
How do I purchase wine online? Simply log-in when placing an order, and all discounts will automatically apply. If you are a member of a club with complimentary ground shipping, discount will also apply at check-out.
Do Cellar Club Members need a reservation? So that all our members and guests can be accommodated, reservations are required by following the link below.
How do I make a reservation for tastings? Cellar Club Members receive an allotted complimentary tastings per membership, please see your membership type for specified amount. To book your reservation visit our TOCK page at Visit Sokol Blosser *Please use your email associated with your membership in order to link your reservation.
Will you accept walk-ins for Cellar Club Members? Walk-ins may be accommodated for tasting(s) or glasses of wine based on capacity and staffing.
How do I keep track of my Rewards Points? Log in to keep track of your points. Visit our Rewards page for a list of options Cellar Club Member Rewards.
How do I redeem my Rewards Points? To redeem please email or call the Cellar Club Team for assistance at firstname.lastname@example.org or 503-864-2282.
Can I GIFT a Cellar Club Membership? If you would like to gift a membership, please reach out to our Cellar Club Team at email@example.com or 503-864-2282 so that we may assist in setting up the account.
What if I miss Delivery of my order? All sales are final. Once an order has shipped, Sokol Blosser is no longer responsible for managing shipping or delivery changes. All orders must be managed by the purchaser through FedEx Delivery Manager. If an order is returned to Sokol Blosser, an $18 returned shipping and handling fee will be charged to the member’s card on file.
Can orders be re-shipped if returned? If the order is reshipped out, an additional shipping fee will occur at the member’s expense.
How do I manage my delivery? All orders must be managed by the purchaser through FedEx Delivery Manager for any shipping changes. Click here to access.
What States Can Sokol Blosser Winery ship to? Alaska, Arizona, California, Colorado, Connecticut, Florida, Georgia, Idaho, Illinois, Iowa, Kansas, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oregon, Pennsylvania, South Carolina, Tennessee, Texas, Vermont, Virginia, Washington, Washington DC, West Virginia, and Wisconsin. It is unlawful for us to ship to states not mentioned above. Residents of Louisiana, Oklahoma, and Delaware may receive shipments but must be present in our Tasting Room when placing the order.
What is the Default Shipping Method? All order shipping types will default to FedEx ground, unless otherwise selected or requested.
How long does it take for an order to ship once completed? Paid for orders will ship out within 2-3 business days upon purchase. Please keep in mind Saturday and Sundays do not count as business days for FedEx ground.
How long does Delivery take? FedEx Ground: Takes up to 5 business days to deliver to business and residential addresses. FedEx Express (3-day shipping): Takes 3 business days to deliver FedEx 2 Day: Takes 2 business days to deliver. FedEx Cold Chain: Takes 2 weeks to process and deliver.
How do I use Rewards Point for Shipping? To redeem, please each out to our cellar club email at: firstname.lastname@example.org
How many Rewards Points do I need for Shipping? 800 Points = Complimentary ground shipping per box. 1100 points = cold chain shipping per box, or pay for ground shipping, then use 800 points to upgrade to cold chain.
Can someone under 12 years old accept my delivery? By law, wine cannot be delivered without an adult signature of a person 21 years or older.
What if I am concerned about temperatures? If you are concerned about temperatures in transit, we highly recommend upgrading your shipping method, as the faster transit (or our cold-chain option in the summer months) helps prevent possible freezing or over-heating of the wine. If you chose not to upgrade your shipping, you accept the risks of damage to your wine by extreme temperatures during transit.
What if I miss the first Delivery? FedEx attempts to deliver a package 3 times and will leave a note each time to give you an opportunity to call with any questions or change requests to your order. Please note, we cannot guarantee the condition of your wine if delivery is not successful on the first attempt.
How much does it cost to ship? Shipping cost will vary depending on location, and state tax amount. All of which will apply upon check out.
How can I track my order? A tracking number will be provided via email from both Sokol Blosser and FedEx. Please track all information through what you receive from FedEx, as that is the most accurate. We cannot guarantee delivery times; it will vary depending on the shipping type and destination. For date-sensitive orders, please call us directly at 503-864-2282.